Frequently Asked Questions
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34. How do the voice prompts handle multiple languages?
Xcelerator IP supports two sets of voice prompts, making it easy to create voice prompts in two
languages of your choice. Voice files are stored in the .vox format. Documentation is provided with
each Xcelerator IP, detailing the content and recording of all prompts on the system.
35. Is there any visual indication on the telephone when there is a voicemail message?
Yes, there is a voicemail icon on the left top corner of the LCD. In addition, there is a Message
Waiting indicator on the top of the LCD.
Xcelerator IP Endpoints
36. What endpoints are supported by Xcelerator IP?
Xcelerator IP supports:
• Vertical IP2007 desk phone
• One single-line analog telephone or analog device (e.g., fax or credit card machine) via the FSX
• A wireless PC
37. Are these Xcelerator IP2007 endpoints interchangeable with other Vodavi/Vertical platforms?
No, the endpoints are only supported by Xcelerator IP.
38. Do IP2007 desk phones come with a power adapter?
Yes, Xcelerator IP2007 phones each come with a power adapter.
39. Is 802.3af Power Over Ethernet (PoE) supported by the Xcelerator IP and IP2007 telephones?
Yes. IP2007 phones can access power either from a supplied power adapter or via an external
managed switch. For PoE, the user simply sets an option switch on the back of the phone to the
desired setting. The default setting is power adapter. When connecting more than four (4) IP2007
telephones to Xcelerator IP, a managed switch must be installed to provide the PoE interface.
However, Xcelerator IP does not support PoE natively. If IP2007 telephones are connected to the
Ethernet ports on Xcelerator IP, the power adapter must be used.
40. Is the phone wall or desk mountable?
Both are accommodated. A wall mount is included with the IP2007 phone.
41. Does the IP2007 support a headset?
Yes, headsets are supported via a handset jack on the IP2007, as opposed to a 2.5mm jack.
42. Can I use the IP2007 phone at my home and connect to Xcelerator IP in the office?
Yes. Remote IP 2007 capability is available. Details are provided in the documentation.
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