Frequently Asked Questions
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8. Which CODECS are supported?
G.711, G.723.1 and G.729 are supported and do not require any additional licensing. However, it is
recommended that all SIP connections be G.711. Xcelerator IP supports G.729, but only a partial
implementation at this time. Calls terminating to the Auto Attendant and voicemail are not supported
using G.729. External and station-to-station calls using G.729 are supported.
9. Can Xcelerator IP serve as a wireless LAN?
Yes, there is a built-in 802.11g wireless access point. For information on setting this up, please check
the documentation.
10. Does Xcelerator IP have an integrated firewall?
Yes, the integrated firewall is easily configured. Details are provided in the documentation.
11. Can Xcelerator IP be networked to other sites?
Yes, Xcelerator IP allows up to ten sites to be networked together. Details are provided in the
documentation.
12. What features are supported across networked systems?
Xcelerator IP supports a unified dial plan, intercom calling and call forwarding across the network.
13. Is fax detection available with Xcelerator IP?
Yes, Xcelerator IP offers built-in fax/modem tone detection.
14. Is Music On Hold (MOH) supported by Xcelerator IP?
Yes, any .wav or .mp3 file converted into a .vox file can be uploaded to Xcelerator IP system via the
Web-based Configuration Utility. Xcelerator IP does not support an external Music On Hold source.
15. Is Internal Paging supported by Xcelerator IP?
Yes, Xcelerator IP supports up to three paging groups. In addition, All Call paging is also supported.
16. Is External Paging supported by Xcelerator IP?
Yes, Xcelerator IP supports External Paging by interfacing a PSTN line to an external paging device.
17. Is conference calling supported by Xcelerator IP?
Yes, the Xcelerator IP supports three-party conferences.
18. Is PSTN backup supported by Xcelerator IP?
Yes, in the event of a power failure, Xcelerator IP will automatically switch the first PSTN line to the
single line (FXS).
19. Can a user manage Xcelerator IP remotely?
Yes, a user can configure and administer Xcelerator IP via the Web-based administrative interface,
which is supported by the built-in Web server, using either a wired or wireless connection.
20. How are software upgrades managed for Xcelerator IP?
The Web-based administrative interface is used to manage software upgrades to both Xcelerator IP
and IP2007 phones.
21. How does a user backup Xcelerator IP configuration and voice prompts?
The user should save all configurations and voice prompts to a local PC or network server. This
information can also be pushed to Xcelerator IP via an integrated TFTP server from the local PC or
network server if they need restore the system.
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