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Frequently Asked Questions

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General

1. What is Xcelerator IP?

Xcelerator IP from Vertical Communications is a simple, affordable and integrated telephone

communications and networking device for the small office/home office (SOHO) market. Xcelerator IP

supports one WAN port with up to eight (8) VoIP (SIP-based) trunk connections, four (4) 10/100

Ethernet LAN ports, and one 802.11g wireless access point. It is designed to handle three (3)

incoming PSTN lines, one FXS or single line device and up to twenty-four (24) IP2007 telephones.

2. What type of customer is right for Xcelerator IP?

Xcelerator IP is designed as an “all-in-one” cost-effective solution for the small office/home office

(SOHO) market and is ideal for:

• Small businesses with up to 24 employees looking for a robust, affordable integrated voice and

data solution.

• Home offices looking for an all-in-one communications solution that’s easy to install and maintain.

3. What are the main benefits of having an “all-in-one” solution?

Because Xcelerator IP offers everything the customer needs in one compact, affordable device, it

delivers significant cost savings by eliminating the need to purchase, manage and integrate multiple

voice and data components. For the small office/home office (SOHO) business professional,

Xcelerator IP eliminates the need to buy and set up a router, firewall, IP-PBX system, voicemail

system and wireless access. In addition, because the product’s voice and data capabilities are tightly

integrated, Xcelerator IP customers don’t have to deal with the hassle of making everything

interoperate properly. The easy-to-use Setup Wizard and Web-based Configuration Utility eliminate

complexity so that it’s easy to get up and running quickly.

4. Is Xcelerator IP difficult to install?

Xcelerator IP features an easy-to-use Setup Wizard and a Web-based Configuration Utility to make

installation a snap.

5. What are the certification requirements for dealers who want to sell Xcelerator IP?

Because of the ease of installation and maintenance, there is no certification required for dealers who

want to sell Xcelerator IP.

6. Is SIP trunking supported on the Xcelerator IP?

Yes, Xcelerator IP supports up to eight (8) SIP trunks in addition to the three (3) PSTN lines.

7. What providers support SIP trunking services for Xcelerator IP?

We are currently pursuing certification with a number of SIP providers. At this time, we have certified

Xcelerator IP with:

• BlueMile™

• Quantumvoice

• Simple Signal

Information on ordering SIP connections from these carriers can be found under the Partners section

at www.vertical.com

. Configuration guides for each carrier will be developed and placed on the

Vertical Website as certification is completed.

We are continuing to certify additional carriers and as these certifications are completed, the Partners

section of the Website will be updated to include this information.

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Frequently Asked Questions 1

Inhaltsverzeichnis

Seite 1 - Frequently Asked Questions

Frequently Asked Questions Page 1 of 4 General 1. What is Xcelerator IP? Xcelerator IP from Vertical Communications is a simple, affordable and in

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Frequently Asked Questions Page 2 of 4 8. Which CODECS are supported? G.711, G.723.1 and G.729 are supported and do not require any additional lice

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Frequently Asked Questions Page 3 of 4 22. How do PC clients and IP2007 phones connect to Xcelerator IP? Xcelerator IP supports DHCP so that PCs a

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Frequently Asked Questions Page 4 of 4 34. How do the voice prompts handle multiple languages? Xcelerator IP supports two sets of voice prompts, ma

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