Vertical TeleVantage 7.5 Technical Information

INSTALLING INTEL TELEPHONYCOMPONENTSTELEVANTAGE 7.5

1-2 INSTALLING INTEL TELEPHONY COMPONENTSOverview________________________________________________This manual provides information on selecting and ins

7-28 INSTALLING INTEL TELEPHONY COMPONENTSConfiguring Internet telephony boardsPerform the steps in this section only if you have one or more Internet

CHAPTER 7. INSTALLING INTEL DIALOGIC BOARD DRIVERS 7-29Configuring digital station boardsPerform the steps in this section only if you have one or mor

7-30 INSTALLING INTEL TELEPHONY COMPONENTS2. Right-click the first DSIx board, and then click Configure Device to open the Configuration Properties di

CHAPTER 7. INSTALLING INTEL DIALOGIC BOARD DRIVERS 7-314. Click OK to save your change, and then reopen the Configuration Properties dialog box for th

7-32 INSTALLING INTEL TELEPHONY COMPONENTS6. Repeat step 5 for the rest of the ports that you plan to use on the board.7. Click OK to save your change

CHAPTER 7. INSTALLING INTEL DIALOGIC BOARD DRIVERS 7-334. Select the HostIpMediaNetworkAddress parameter.5. In the Value field, enter the IP address o

7-34 INSTALLING INTEL TELEPHONY COMPONENTSTo verify the audio format configured on your system1. In the DCM main dialog box, under TDM Bus, double cli

CHAPTER 7. INSTALLING INTEL DIALOGIC BOARD DRIVERS 7-35Note: The drivers for the Toshiba Strata DKTU station board are Windows native drivers that sta

7-36 INSTALLING INTEL TELEPHONY COMPONENTSThe method you use to configure Robbed Bit T1 signaling depends on how your carrier signals events:If your c

CHAPTER 7. INSTALLING INTEL DIALOGIC BOARD DRIVERS 7-37The default values that appear in the Experimenter are the E&M supervisory signaling protoc

CHAPTER 2CHAPTER 2TELEPHONY RESOURCE OPTIONSCHAPTER CONTENTSOverview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7-38 INSTALLING INTEL TELEPHONY COMPONENTS7. Under Collection Sequence, make sure your digit collection setting matches the sequence in which your car

CHAPTER 7. INSTALLING INTEL DIALOGIC BOARD DRIVERS 7-39Send bit state. In this action, TeleVantage sends bits to the carrier. Select the Bit state tha

7-40 INSTALLING INTEL TELEPHONY COMPONENTSConfiguring Robbed Bit T1 signaling manuallyIf your carrier uses C and D bits for Robbed Bit signaling, you

CHAPTER 7. INSTALLING INTEL DIALOGIC BOARD DRIVERS 7-41For example, if your carrier sends data in the format *AAAAAAAAAA*DDDD (where A is an ANI digit

7-42 INSTALLING INTEL TELEPHONY COMPONENTSTesting individual bit states with the custom actions optionTransmitting custom actions between you and your

CHAPTER 7. INSTALLING INTEL DIALOGIC BOARD DRIVERS 7-43Where to go next_______________________________________When you have successfully installed and

Appendixes

APPENDIX AAPPENDIX AVOICE AND CONFERENCE RESOURCE USAGE IN TELEVANTAGENo matter whether you are using Intel HMP or Intel telephony boards and drivers,

2-2 INSTALLING INTEL TELEPHONY COMPONENTSOverview________________________________________________This chapter compares the two methods for providing t

A-2 INSTALLING INTEL TELEPHONY COMPONENTSWhen a user is logged in remotely from a trunk, for the duration of the call, so that the remote user can pre

APPENDIX A. VOICE AND CONFERENCE RESOURCE USAGE IN TELEVANTAGE A-3See “Conserving voice resources” on page A-4 for information on how to ensure that a

A-4 INSTALLING INTEL TELEPHONY COMPONENTSVoice resources on E1 CAS boards can be used as shared voice resources only if you disable the E1 trunk resou

APPENDIX A. VOICE AND CONFERENCE RESOURCE USAGE IN TELEVANTAGE A-5Identifying if you need more voice resourcesIf all trunks are busy using voice resou

A-6 INSTALLING INTEL TELEPHONY COMPONENTSIf you are using the beep on call recording feature. Beep on call recording requires one conference resource

APPENDIX A. VOICE AND CONFERENCE RESOURCE USAGE IN TELEVANTAGE A-7Conference maximumsThe following table lists the maximum number of conferences or ma

APPENDIX BAPPENDIX B CONFIGURING INTEL DIALOGIC BOARD ISDN PARAMETERSSome sites may need to modify the ISDN parameters used for outgoing calls so that

B-2 INSTALLING INTEL TELEPHONY COMPONENTSUsing the Intel Dialogic Makecall Utility_______________________The Intel Dialogic Makecall Utility (DMU) is

APPENDIX B. CONFIGURING INTEL DIALOGIC BOARD ISDN PARAMETERS B-3For information about using the ISDIAG menu to test calls and generate trace informati

CHAPTER 2. TELEPHONY RESOURCE OPTIONS 2-3Intel HMP vs. Intel Dialogic boards __________________________Use the information in the following table to d

B-4 INSTALLING INTEL TELEPHONY COMPONENTSThe menu shown in the next figure appears.Changing TeleVantage ISDN protocol parameters When you have determi

APPENDIX B. CONFIGURING INTEL DIALOGIC BOARD ISDN PARAMETERS B-52. Click the Tuning tab.3. Update the ISDN protocols in one of the following ways:Auto

B-6 INSTALLING INTEL TELEPHONY COMPONENTSBy default, D-Channel Trace creates enough trace files for the number of hours specified in the DTraceMinLogH

APPENDIX B. CONFIGURING INTEL DIALOGIC BOARD ISDN PARAMETERS B-73. Run the following command:TVDTrace <board number>where <board number> i

B-8 INSTALLING INTEL TELEPHONY COMPONENTSSample trace outputThe following sample output was generated by running TVDTrace.exe and PRITrace. It shows T

APPENDIX B. CONFIGURING INTEL DIALOGIC BOARD ISDN PARAMETERS B-9 ------00 Screening Indicator 6176661818 Number Digit(s)&

B-10 INSTALLING INTEL TELEPHONY COMPONENTSFor example, to call (617) 555-6666 and then attempt a Two B-Channel transfer on the first ISDN T1 board in

APPENDIX CAPPENDIX CTROUBLESHOOTINGThis appendix contains information that may be helpful when you are troubleshooting problems with various Intel Dia

C-2 INSTALLING INTEL TELEPHONY COMPONENTSAudio problems on conference calls on MSI/x-GBL boards. See page C-13.DSIx board drivers do not start. See pa

APPENDIX C. TROUBLESHOOTING C-3Run the TeleVantage Service Account Utility to reset Microsoft COM settings required by the Intel Dialogic drivers. For

C-4 INSTALLING INTEL TELEPHONY COMPONENTSDo one of the following:If the board does not pass POST. Reseat or replace the board and run DCM again. If it

APPENDIX C. TROUBLESHOOTING C-5The following graphic shows the VID for a DM3 board:For comparison purposes, the following graphic shows the VID for a

C-6 INSTALLING INTEL TELEPHONY COMPONENTSAdd up all of your DM3 vs. non-DM3 PCI boards, and see if you can account for all of them in the PCITree main

APPENDIX C. TROUBLESHOOTING C-77. If none of the previous steps resolve the problem, and the DM3 boards are still not being detected, run the TeleVant

C-8 INSTALLING INTEL TELEPHONY COMPONENTSTroubleshooting mixed CTbus board systemsIf your system uses H.100 Intel Dialogic boards in native CTbus sign

APPENDIX C. TROUBLESHOOTING C-93. Shut down the TeleVantage Server PC, and then restart it and log on.4. The Windows Found New Hardware wizard starts.

C-10 INSTALLING INTEL TELEPHONY COMPONENTS3. Restart the Server.4. Start the Intel Dialogic Configuration Manager (DCM) and verify logical IDs for DM3

APPENDIX C. TROUBLESHOOTING C-113. Click the Physical tab, and make a note of the LogicalID parameter for the board. 4. Repeat for any remaining DM3 b

C-12 INSTALLING INTEL TELEPHONY COMPONENTS1. Check that the SCbus cable that connects your ISA boards is installed correctly and reseat it if necessar

APPENDIX C. TROUBLESHOOTING C-137. Repeat for each additional D/120JCT-LS board.8. Exit DCM.9. Restart the Intel Dialogic drivers and the TeleVantage

Section 1Preparing forInstallation

C-14 INSTALLING INTEL TELEPHONY COMPONENTSTroubleshooting Robbed Bit T1 problems ____________________This section provides information about the follo

APPENDIX C. TROUBLESHOOTING C-15Digit collection (if applicable. What signal should TeleVantage send to indicate that it is ready to receive the digit

C-16 INSTALLING INTEL TELEPHONY COMPONENTSD-Channel Trace utility. Shows you the exact data sent over an ISDN line connecting TeleVantage and the phon

APPENDIX C. TROUBLESHOOTING C-173. Restart the TeleVantage Server. This step also starts the Intel Dialogic drivers automatically.4. Make an inbound a

APPENDIX DAPPENDIX DUSING THE INTEL DIALOGIC CONFIGURATION MANAGERThe Intel Dialogic Configuration Manager (DCM) is used to perform many of the config

Running DCM remotely using Microsoft Terminal ServicesThis section describes how to remotely configure and start the Intel Dialogic system service via

APPENDIX D. USING THE INTEL DIALOGIC CONFIGURATION MANAGER D-34. In the right pane, expand Non-Plug and Play Drivers.5. In the right pane, double-clic

D-4 INSTALLING INTEL TELEPHONY COMPONENTS8. Click OK to save your change.9. In the right pane, double-click Dialogic SRAM Protocol Driver. Repeat step

APPENDIX EAPPENDIX EINTEL DIALOGIC TELEPHONY BOARD SPECIFICATIONSImportant: For the most up-to-date list of Intel telephony boards and specifications,

E-2 INSTALLING INTEL TELEPHONY COMPONENTSTrunk Resources by Board table contentsThis table contains the following information about the trunk resource

APPENDIX E. INTEL DIALOGIC TELEPHONY BOARD SPECIFICATIONS E-3Station and Other Resources by Board table contentsThis table contains the following info

E-4 INSTALLING INTEL TELEPHONY COMPONENTSNotesEach of the following notes applies to specific telephony boards as referenced in the Notes column in th

APPENDIX E. INTEL DIALOGIC TELEPHONY BOARD SPECIFICATIONS E-511. Supported in standalone mode only. Voice resources on the board are not supported by

Basic Board InformationBoard DM3 SlotsConnec-torCTbus mode For use inAudio port NotesBRI/160-PCI No 1 PCI H.100 No Eur - 1BRI/80-PCI No 1 PCI H.100 No

Basic Board InformationBoard DM3 SlotsConnec-torCTbus mode For use inAudio port NotesDM/IP481-2T1-P100 Yes 1 UPCI H.100 Yes NA, JP - 1, 4, 13, 15DM/IP

Basic Board InformationBoard DM3 SlotsConnec-torCTbus mode For use inAudio port NotesDSI162HMP No 1 UPCI H.100 Yes All - 11DSI162LGNHMP No 1 UPCI H.10

Trunk Resources by BoardBoard Media loadE1 trnkT1 trnkPSTN chan-nelsBRI trnkIP port (embed-ded)IP port (host-based)Ana-log trnkBRI/160-PCI - - - 32 -

Trunk Resources by BoardBoard Media loadE1 trnkT1 trnkPSTN chan-nelsBRI trnkIP port (embed-ded)IP port (host-based)Ana-log trnkDM/IP481-2T1-P100 ipvs_

Trunk Resources by BoardBoard Media loadE1 trnkT1 trnkPSTN chan-nelsBRI trnkIP port (embed-ded)IP port (host-based)Ana-log trnkDSI162HMP - - - - - - -

CHAPTER 3CHAPTER 3INTEL HMP REQUIREMENTSCHAPTER CONTENTSIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Station and Other Resources by BoardBoard Media loadAna-log stnDig stn Cnf FaxDed voxShr vox FSK CSPTime slotsBRI/160-PCI - - - - - - - - 32BRI/80-PCI

Station and Other Resources by BoardBoard Media loadAna-log stnDig stn Cnf FaxDed voxShr vox FSK CSPTime slotsDM/IP481-2T1-P100 ipvs_evr_2isdn_ni2_311

Station and Other Resources by BoardBoard Media loadAna-log stnDig stn Cnf FaxDed voxShr vox FSK CSPTime slotsDSI162HMP - 16 - - - - - - 16DSI162LGNHM

APPENDIX FAPPENDIX FCHANGING THE MEDIA LOAD FOR A DM3 TELEPHONY BOARDThis appendix describes how to change the media load assigned to an Intel Dialogi

Aaboutconference resources A-5DM3 boards 4-7Intel Dialogic boards 6-2Intel HMP 2-2Robbed Bit T1 Experimenter 7-35system 1-2voice resources A-1analog p

INSTALLING INTEL TELEPHONY COMPONENTS INDEX-2Toshiba digital phones 6-17Toshiba digital station boards 6-17trunk boards 6-7VoIP phones 6-11DD-Channel

INDEX-3configuring 7-12test-starting 7-33uninstalling 7-4DSIx driversinstalling 7-10installingGlobalCall 4.3 7-11Intel Dialogic boardsabout 6-2DM3 boa

INSTALLING INTEL TELEPHONY COMPONENTS INDEX-4connecting 6-9ISDN PRI T1 trunk boardsconnecting 6-9ISDN PRI T1/E1troubleshooting problems C-15ISDN trunk

INDEX-5Intel Dialogic Service fails to start when a PCI board is installed in a PC with the Phoenix BIOS C-9ISDN calls work via the Dialogic Makecall

3-2 INSTALLING INTEL TELEPHONY COMPONENTSIntroduction _____________________________________________If upgrading from TeleVantage 7, skip this chapter.

CHAPTER 3. INTEL HMP REQUIREMENTS 3-3Ordering Intel HMP licensesTo obtain an Intel HMP license, contact your TeleVantage provider. When your order an

3-4 INSTALLING INTEL TELEPHONY COMPONENTSConfiguring Intel HMP resources via flexible licensingTo determine the number and types of resources you need

CHAPTER 3. INTEL HMP REQUIREMENTS 3-5The following table lists the resources that are available through flexible licensing. The maximum number of reso

3-6 INSTALLING INTEL TELEPHONY COMPONENTSAbout Intel HMP license file namesAn Intel HMP license file name describes the type and number of resources s

CHAPTER 4CHAPTER 4INTEL DIALOGIC TELEPHONY HARDWARE AND SOFTWARE REQUIREMENTSCHAPTER CONTENTSIntroduction . . . . . . . . . . . . . . . . . . . . . .

4-2 INSTALLING INTEL TELEPHONY COMPONENTSIntroduction _____________________________________________This chapter describes requirements for using Intel

CHAPTER 4. INTEL DIALOGIC TELEPHONY HARDWARE AND SOFTWARE REQUIREMENTS 4-3Trunk resourcesTrunk resources connect the TeleVantage Server PC to trunk li

4-4 INSTALLING INTEL TELEPHONY COMPONENTSSome TeleVantage features such as call recording will require RTP resources even for SIP-to-SIP calls.Note:A

CHAPTER 4. INTEL DIALOGIC TELEPHONY HARDWARE AND SOFTWARE REQUIREMENTS 4-5Fax capabilitySome voice resources provide fax capability. TeleVantage does

4-6 INSTALLING INTEL TELEPHONY COMPONENTSThe following diagram illustrates the different PCI slot types. Regular 5-volt PCI boards fit into either the

CHAPTER 4. INTEL DIALOGIC TELEPHONY HARDWARE AND SOFTWARE REQUIREMENTS 4-7Using the information in the Intel Dialogic Hardware Specification tables, a

COPYRIGHT© 2006 Vertical Communications, Inc. All rights reserved. This manual and the software described in it are copyrighted with all rights reserv

Section 2Installing IntelHMP

CHAPTER 5CHAPTER 5INSTALLING INTEL HOST MEDIA PROCESSINGCHAPTER CONTENTSIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-2 INSTALLING INTEL TELEPHONY COMPONENTSIntroduction _____________________________________________Important: Skip this chapter if you are upgrading f

CHAPTER 5. INSTALLING INTEL HOST MEDIA PROCESSING 5-3Preparing to install Intel HMP 1.1____________________________1. Start the TeleVantage Server PC

5-4 INSTALLING INTEL TELEPHONY COMPONENTS4. In the Driver Setup, click TeleVantage Intel Driver Clean-up Utility and follow the on-screen instructions

CHAPTER 5. INSTALLING INTEL HOST MEDIA PROCESSING 5-5Installing Intel HMP 1.1You must perform this step for all installations.Important:If you are ins

5-6 INSTALLING INTEL TELEPHONY COMPONENTS3. In the Enter IP Address dialog box, enter the IP address of the NIC on the TeleVantage Server that will be

CHAPTER 5. INSTALLING INTEL HOST MEDIA PROCESSING 5-74. In the InstallShield Wizard Complete screen, click Yes, I want to restart my computer now, and

5-8 INSTALLING INTEL TELEPHONY COMPONENTS2. The Intel HMP 1.1 SU Drivers installation program starts. Follow the on-screen instructions.3. If the foll

CHAPTER 5. INSTALLING INTEL HOST MEDIA PROCESSING 5-94. In the InstallShield Wizard Complete screen, click Yes, I want to restart my computer now, and

5-10 INSTALLING INTEL TELEPHONY COMPONENTSSaving your Intel HMP license to your license directoryWhen you receive your license file, save it in the co

CHAPTER 5. INSTALLING INTEL HOST MEDIA PROCESSING 5-11Installing and activating your Intel HMP licenseTo install and activate your Intel HMP license1.

5-12 INSTALLING INTEL TELEPHONY COMPONENTS2. Click Browse and browse to the location where you copied your Purchased license file. Click Show License

CHAPTER 5. INSTALLING INTEL HOST MEDIA PROCESSING 5-13Switching to a different Intel HMP licenseOnly one Intel HMP license can be active on the TeleVa

5-14 INSTALLING INTEL TELEPHONY COMPONENTSStarting Intel HMP ________________________________________When you start the Intel Dialogic System Service

CHAPTER 5. INSTALLING INTEL HOST MEDIA PROCESSING 5-155. Optionally, rename the connection, for example to “RTP/VoIP Traffic Only”. To do so, right-cl

5-16 INSTALLING INTEL TELEPHONY COMPONENTS6. From NetMeeting, connect to the TeleVantage Server running Intel HMP by typing its IP address or computer

CHAPTER 5. INSTALLING INTEL HOST MEDIA PROCESSING 5-173. Click HMP SU, and then click Remove. Follow the onscreen instructions.4. Restart your PC when

CONTENTSChapter 1. Introduction...1-1Overview ...

Section 3Installing IntelBoards andDrivers

CHAPTER 6CHAPTER 6INSTALLING INTEL DIALOGIC BOARDSCHAPTER CONTENTSIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-2 INSTALLING INTEL TELEPHONY COMPONENTSIntroduction _____________________________________________TeleVantage runs on Intel Dialogic boards that conn

CHAPTER 6. INSTALLING INTEL DIALOGIC BOARDS 6-3Install the Toshiba Strata CS-DKTU station board and phones. Only if you are using Toshiba Strata DKT 2

6-4 INSTALLING INTEL TELEPHONY COMPONENTSSetting Intel Dialogic board IDs _____________________________Board IDs allow the system to uniquely identify

CHAPTER 6. INSTALLING INTEL DIALOGIC BOARDS 6-5To assign board IDs1. Locate the switch or switches on the side of each board. 2. Set the board ID:Inte

6-6 INSTALLING INTEL TELEPHONY COMPONENTSInstalling Intel Dialogic boards ______________________________Important: Shut down the TeleVantage Server PC

CHAPTER 6. INSTALLING INTEL DIALOGIC BOARDS 6-7If you have both ISA and PCI boards: Use the SCbus-to-CTbus adapter to connect all the boards together

INSTALLING INTEL TELEPHONY COMPONENTSSection 2 Installing Intel HMPChapter 5. Installing Intel Host Media Processing...5-1Introd

6-8 INSTALLING INTEL TELEPHONY COMPONENTSConnecting regular analog trunk boards1. Using the cable included with the board, attach the connector on the

CHAPTER 6. INSTALLING INTEL DIALOGIC BOARDS 6-9Refer to the documentation that came with your DID Interface Unit for more information.Normally, analog

6-10 INSTALLING INTEL TELEPHONY COMPONENTSConnecting E1 CAS trunk boardsConnect the E1 CAS trunk lines from the telephone company directly into the In

CHAPTER 6. INSTALLING INTEL DIALOGIC BOARDS 6-11Connecting Internet telephony boards and VoIP phonesIf you are using Internet telephony boards, connec

6-12 INSTALLING INTEL TELEPHONY COMPONENTSConnecting MSI/x analog station boards1. If the MS/x board is an ISA board: Use the 50-pin RJ-21X cable to c

CHAPTER 6. INSTALLING INTEL DIALOGIC BOARDS 6-13Connecting HDSI/x analog station boardsHDSI/x boards include an external station interface box (SIB) w

6-14 INSTALLING INTEL TELEPHONY COMPONENTS3. Connect the SIB to a power outlet using the 3-prong power connector on the back of the SIB.4. Using RJ-11

CHAPTER 6. INSTALLING INTEL DIALOGIC BOARDS 6-15Important: All of the DSIx boards installed in a single TeleVantage Server PC must be the same model.D

6-16 INSTALLING INTEL TELEPHONY COMPONENTSTo connect digital station boards and phones1. Connect the power supply to the board, then connect the power

CHAPTER 6. INSTALLING INTEL DIALOGIC BOARDS 6-174. Make a note of which phone model you connect to each port on the DSIx board. In the next chapter, y

CONTENTSConnecting analog station boards and phones ... 6-11Connecting digital station boards and phones...

6-18 INSTALLING INTEL TELEPHONY COMPONENTSThis section describes how to set up failover support using the Intel Dialogic Business Communications Platf

CHAPTER 6. INSTALLING INTEL DIALOGIC BOARDS 6-19To configure the BCP connection panel1. Use the slide switch on the top of the BCP connection panel to

CHAPTER 7CHAPTER 7INSTALLING INTEL DIALOGIC BOARD DRIVERSCHAPTER CONTENTSIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7-2 INSTALLING INTEL TELEPHONY COMPONENTSIntroduction _____________________________________________Important: Skip this chapter if you are upgrading f

CHAPTER 7. INSTALLING INTEL DIALOGIC BOARD DRIVERS 7-3Task checklistYou must perform the tasks listed in the following table in the order specified. T

7-4 INSTALLING INTEL TELEPHONY COMPONENTSImportant: Do not remove the Intel Dialogic CD from the CD drive until you are instructed to do so. If you re

CHAPTER 7. INSTALLING INTEL DIALOGIC BOARD DRIVERS 7-54. In the Driver Setup, click TeleVantage Intel Driver Clean-up Utility and follow the on-screen

7-6 INSTALLING INTEL TELEPHONY COMPONENTSInstalling Intel Dialogic SR 5.1.1 _____________________________You must perform this step for all upgrades a

CHAPTER 7. INSTALLING INTEL DIALOGIC BOARD DRIVERS 7-73. In the Setup Complete dialog box, click Yes, I want to restart my computer now, and then clic

INSTALLING INTEL TELEPHONY COMPONENTSHow conference resources are used...A-5Conference maximums ...

7-8 INSTALLING INTEL TELEPHONY COMPONENTS2. The Intel Dialogic SR 5.1.1 FP1 SU installation program starts.Follow the on-screen instructions. The inst

CHAPTER 7. INSTALLING INTEL DIALOGIC BOARD DRIVERS 7-9Installing the TeleVantage SR 5.1.1 Driver Updates _____________You must perform this step for a

7-10 INSTALLING INTEL TELEPHONY COMPONENTS3. In the Setup Complete dialog box, select Yes, I want to restart my computer now, and then click Finish. D

CHAPTER 7. INSTALLING INTEL DIALOGIC BOARD DRIVERS 7-112. The Intel Dialogic DSI Board Drivers installation program starts. Follow the on-screen instr

7-12 INSTALLING INTEL TELEPHONY COMPONENTS2. The Intel Dialogic GlobalCall 4.3 installation program starts. Follow the on-screen instructions.Configur

CHAPTER 7. INSTALLING INTEL DIALOGIC BOARD DRIVERS 7-13Basic board configuration tasksBasic board configuration consists of the following tasks. You s

7-14 INSTALLING INTEL TELEPHONY COMPONENTSAssigning firmware files to DM3 boardsThe following steps describe how to assign a firmware file to a DM3 bo

CHAPTER 7. INSTALLING INTEL DIALOGIC BOARD DRIVERS 7-15Select @DI0408LSA_REV2_ML5.pcd to support 12 VoIP calls and host-based VoIP stack.Note:Be sure

7-16 INSTALLING INTEL TELEPHONY COMPONENTSVerifying that Intel Dialogic is using a free IRQ and base memory addressThe Intel Dialogic driver installat

CHAPTER 7. INSTALLING INTEL DIALOGIC BOARD DRIVERS 7-174. The BLTAddress parameter contains the base memory address assigned to Intel Dialogic. Verify

CHAPTER 1CHAPTER 1INTRODUCTIONCHAPTER CONTENTSOverview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2How

7-18 INSTALLING INTEL TELEPHONY COMPONENTS3. Select the parameter Derive Primary Clock From (User Defined) and then select a FrontEnd_x value from the

CHAPTER 7. INSTALLING INTEL DIALOGIC BOARD DRIVERS 7-19To specify a-law format for DSIx boards1. From the Start menu, choose Programs > Intel(R) ME

7-20 INSTALLING INTEL TELEPHONY COMPONENTSIf you have ISA boards, go to the next section. Otherwise, perform any other required board-specific configu

CHAPTER 7. INSTALLING INTEL DIALOGIC BOARD DRIVERS 7-21You can recognize an 8-bit ISA board because the edge connector does not have a gap in it, and

7-22 INSTALLING INTEL TELEPHONY COMPONENTS4. Choose RXGAIN_N1 from the Value drop-down list.5. Click OK. 6. Repeat for each additional analog trunk bo

CHAPTER 7. INSTALLING INTEL DIALOGIC BOARD DRIVERS 7-23Non-DM3 boards: Specifying the ISDN protocol to useFor each non-DM3 ISDN PRI T1 or ISDN PRI E1

7-24 INSTALLING INTEL TELEPHONY COMPONENTSConfiguring Calling Name IdentificationDepending on your ISDN provider, Calling Name Identification is deliv

CHAPTER 7. INSTALLING INTEL DIALOGIC BOARD DRIVERS 7-25Configuring ISDN BRI trunk boardsPerform the steps in this section only if you have one or more

7-26 INSTALLING INTEL TELEPHONY COMPONENTSUsing Point-to-Point protocol By default TeleVantage is configured to use Multipoint protocol with ISDN BRI

CHAPTER 7. INSTALLING INTEL DIALOGIC BOARD DRIVERS 7-275. In the Value field, enter Spandti.prm.6. Click OK.7. Repeat for each additional Robbed Bit T