Vertical Edge 120 Bedienerhandbuch

Programming ManualTechnical Manual - Volume II

PROGRAMMING OPTIONS DX-120 Programming Manual- 2 -PC-DBA laptop on site• You can save the existing database residing on the switch via a RECEIVE ALL

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 92 -PROGRAMMING USING THE DETNOTE• chg, bksp, save, one, always, del, and ack are interact

- 93 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSSetting Up Optional Internal ModemThe DX-120 system can be equipped with an optional i

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 94 -Setting Up Optional Internal Modem via PC-DBA (continued) 3) Select either 1200 or 2

- 95 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSSpecifying PC-DBA Transmit RateThe DX-120 system allows you to remotely program the DX

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 96 -Specifying PC-DBA Transmit Rate (continued)SPECIFYING PC-DBA TRANSMIT RATE VIA THE DET

- 97 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSSelecting SMDR Transmit RateThe DX-120 system allows you to specify the transmission r

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 98 -Selecting SMDR Transmit Rate (continued)• Example of Column Headings in the Report•

- 99 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSSelecting SMDR Transmit Rate (continued)SPECIFYING SMDR TRANSMIT RATE VIA PC-DBAFrom t

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 100 -Specifying SMDR Transmit Rate (continued)SPECIFYING SMDR TRANSMIT RATE VIA THE DETNOT

- 101 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSSetting Up the CID Transfer TableYou can set up the information in the CID Transfer T

- 3 -DX-120 Programming Manual UPGRADING AN EXISTING SYSTEMUPGRADING AN EXISTING SYSTEMOccasionally you may need to perform maintenance programming

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 102 -Setting Up the CID Transfer Table via PC-DBA (continued) 2) Select the extension in

- 103 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSCustomizing the Numbering PlanThe DX-120 system comes with a default directory number

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 104 -Customizing the Numbering Plan (continued)THE NUMBERING PLAN CONSISTS OF TWO MAJOR PO

- 105 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSCustomizing the Numbering Plan (continued)EXAMPLES OF ASSIGNING NUMBERS TO PICKUP GRO

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 106 -Customizing the Numbering Plan (continued)CUSTOMIZING THE NUMBERING PLAN VIA PC-DBANU

- 107 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSCustomizing the Numbering Plan via PC-DBA (continued) 3) Select the number of digit

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 108 -Customizing the Numbering Plan via PC-DBA (continued)NUMBERING PLAN (PART 2): CO GROU

- 109 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSCustomizing the Numbering Plan via PC-DBA (continued) 2) Click More... to display t

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 110 -Customizing the Numbering Plan via PC-DBA (continued)CUSTOMIZING THE NUMBERING PLAN V

- 111 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSCustomizing the Numbering Plan via the DET (continued)Setting Leading 1:EXAMPLEIf you

UPGRADING AN EXISTING SYSTEM DX-120 Programming Manual- 4 -Converting a DX-80 Database to a DX-120 DatabaseA tool has been created that allows you t

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 112 -Customizing the Numbering Plan via the DET (continued)Setting Leading 4 through 9:Use

- 113 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSPhantom Lines / Virtual NumbersPhantom lines (i.e., virtual numbers) are software res

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- 115 -OVERVIEWProgramming CO Lines is probably the first thing you will want to do when programming either an existing database or a new database.

BASIC CO LINE PROGRAMMING TASKS DX-120 Programming Manual- 116 -Assigning the Tenant GroupThe Tenant Groups feature allows you to separate system re

- 117 -DX-120 Programming Manual BASIC CO LINE PROGRAMMING TASKSAssigning the Tenant Group via PC-DBA (continued) 1) Go to ProgrammingXC. O. Line

BASIC CO LINE PROGRAMMING TASKS DX-120 Programming Manual- 118 -Assigning the Tenant Group (continued)ASSIGNING THE TENANT GROUP VIA THE DET NOTE• c

- 119 -DX-120 Programming Manual BASIC CO LINE PROGRAMMING TASKSAssigning the CO Line GroupThe system provides eight CO line groups that you can ass

BASIC CO LINE PROGRAMMING TASKS DX-120 Programming Manual- 120 -Assigning the CO Group via PC-DBA (continued) 3) Select the CO group number you wa

- 121 -DX-120 Programming Manual BASIC CO LINE PROGRAMMING TASKSSetting the Day and Evening Class of Services (COS) and Music On Hold (MOH) SourceTh

- 5 -DX-120 Programming Manual UPGRADING AN EXISTING SYSTEMConverting A DX-80 Database to a DX-120 Database (continue)CONVERTING AN F39 DB FILE TO A

BASIC CO LINE PROGRAMMING TASKS DX-120 Programming Manual- 122 -Setting Day and Evening COS and MOH Source via PC-DBA (continued) 2) Select the ce

- 123 -DX-120 Programming Manual BASIC CO LINE PROGRAMMING TASKSSetting Day and Evening COS and MOH Source (continued)SETTING DAY AND EVENING COS AN

BASIC CO LINE PROGRAMMING TASKS DX-120 Programming Manual- 124 -Setting the Dial TypeYou can designate CO lines as pulse dial or DTMF (Touch Tone®)

- 125 -DX-120 Programming Manual BASIC CO LINE PROGRAMMING TASKSSetting the Dial Type via PC-DBA (continued) 3) Select the dialing mode you want t

BASIC CO LINE PROGRAMMING TASKS DX-120 Programming Manual- 126 -Setting the CO Line TypeYou can assign each CO line one of the following CO line cir

- 127 -DX-120 Programming Manual BASIC CO LINE PROGRAMMING TASKSSetting the CO Line Type (continued)SETTING THE CO LINE TYPE VIA PC-DBAFrom the PC-D

BASIC CO LINE PROGRAMMING TASKS DX-120 Programming Manual- 128 -Setting the CO Line Type via PC-DBA (continued) 4) Select the Connection Type. 5

- 129 -DX-120 Programming Manual BASIC CO LINE PROGRAMMING TASKSSetting Call AbandonCO line supervision is a Central Office (telephone company) feat

BASIC CO LINE PROGRAMMING TASKS DX-120 Programming Manual- 130 -Setting Call Abandon via PC-DBA (continued) 3) Make sure the checkbox ( ) next to

- 131 -DX-120 Programming Manual BASIC CO LINE PROGRAMMING TASKSSetting Call Abandon via the DET (continued)When finished programming CO line call a

UPGRADING AN EXISTING SYSTEM DX-120 Programming Manual- 6 -Converting an F39 DB file to an F03 DB file (continued)OTHER DIFFERENCES WHICH MAY AFFECT

BASIC CO LINE PROGRAMMING TASKS DX-120 Programming Manual- 132 -Setting Privacy and Privacy Release (continued)ENABLING PRIVACY RELEASE VIA PC-DBAFr

- 133 -DX-120 Programming Manual BASIC CO LINE PROGRAMMING TASKSEnabling Privacy Release via PC-DBA (continued) 4) Click the Update button to sto

BASIC CO LINE PROGRAMMING TASKS DX-120 Programming Manual- 134 -Assigning Ring Type for the CO LineThe DX-120 system provides eight different ring t

- 135 -DX-120 Programming Manual BASIC CO LINE PROGRAMMING TASKSAssigning Ring Type via PC-DBA (continued) 3) Select the ring type you want to use

BASIC CO LINE PROGRAMMING TASKS DX-120 Programming Manual- 136 -Setting the Answer Position for Day and EveningThe DX-120 system has several ringing

- 137 -DX-120 Programming Manual BASIC CO LINE PROGRAMMING TASKSSetting the Answer Position for Day and Evening via PC-DBA (continued) 1) Go to Pr

BASIC CO LINE PROGRAMMING TASKS DX-120 Programming Manual- 138 -Setting the Answer Position for Day and Evening via PC-DBA (continued)If there are a

- 139 -DX-120 Programming Manual BASIC CO LINE PROGRAMMING TASKSSetting the Answer Position for Day and Evening via PC-DBA (continued)SETTING THE AN

BASIC CO LINE PROGRAMMING TASKS DX-120 Programming Manual- 140 -Setting CO Line Time SwitchingYou can program the system to follow a seven day, twen

- 141 -DX-120 Programming Manual BASIC CO LINE PROGRAMMING TASKSSetting CO Line Time Switching (continued)SETTING CO LINE TIME SWITCHING VIA PC-DBAF

- 7 -DX-120 Programming Manual UPGRADING AN EXISTING SYSTEMProgramming a New SystemThis manual provides information for completely programming a new

BASIC CO LINE PROGRAMMING TASKS DX-120 Programming Manual- 142 -Setting CO Line Time Switching via PC-DBA (continued) 2) Enter the information in

- 143 -DX-120 Programming Manual BASIC CO LINE PROGRAMMING TASKSSetting CO Line Time Switching (continued)SETTING CO LINE TIME SWITCHING VIA THE DET

BASIC CO LINE PROGRAMMING TASKS DX-120 Programming Manual- 144 -Setting CO Line Time Switching via the DET (continued)Continue programming as requir

- 145 -DX-120 Programming Manual BASIC CO LINE PROGRAMMING TASKSSetting the Pre-Defined Call Forward No Answer via PC-DBA (continued) 2) Select th

BASIC CO LINE PROGRAMMING TASKS DX-120 Programming Manual- 146 -Setting the Pre-Defined Call Forward No Answer (continued)SETTING THE PRE-DEFINED CA

- 147 -DX-120 Programming Manual BASIC CO LINE PROGRAMMING TASKSSetting Up the PBX Code and Hunt MethodYou can install the DX-120 system as a subord

BASIC CO LINE PROGRAMMING TASKS DX-120 Programming Manual- 148 -Setting Up the PBX Code and Hunt Method via PC-DBA (continued) 1) Go to Programmin

- 149 -DX-120 Programming Manual BASIC CO LINE PROGRAMMING TASKSSetting Up the PBX Code and Hunt Method (continued)SETTING UP THE PBX CODE AND HUNT

BASIC CO LINE PROGRAMMING TASKS DX-120 Programming Manual- 150 -Setting Up the Alternate CO Line GroupCO Line Alternate Route works with the DX-120

- 151 -DX-120 Programming Manual BASIC CO LINE PROGRAMMING TASKSSetting Up the Alternate CO Line Group via PC-DBA (continued) 3) Select/enter the

UPGRADING AN EXISTING SYSTEM DX-120 Programming Manual- 8 -Programming a New System (continued)SETTING UP THE SYSTEM FEATURES FOR SYSTEM ADMINISTRAT

BASIC CO LINE PROGRAMMING TASKS DX-120 Programming Manual- 152 -Setting Up the Alternate CO Line Group (continued)SETTING UP THE ALTERNATE CO LINE G

- 153 -DX-120 Programming Manual BASIC CO LINE PROGRAMMING TASKSSetting Up the Alternate CO Line Group via the DET (continued)You can now program th

BASIC CO LINE PROGRAMMING TASKS DX-120 Programming Manual- 154 -Setting Up Fax Detection via PC-DBA (continued) 2) Select a FAX Destination for ea

- 155 -DX-120 Programming Manual PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDSPROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDSUse

PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDS DX-120 Programming Manual- 156 -Programming for a T1 Card via PC-DBA (continued) 1) Go to

- 157 -DX-120 Programming Manual PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDSEN Code• AMI (i.e., Alternate Marked Inversion)• B8ZS (i.e.,

PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDS DX-120 Programming Manual- 158 -When you are finished: 3) Click the Update button to store

- 159 -DX-120 Programming Manual PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDSProgramming for a T1 Card (continued)PROGRAMMING FOR A T1 CA

PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDS DX-120 Programming Manual- 160 -Programming for a T1 Card via the DET (continued)Setting the

- 161 -DX-120 Programming Manual PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDSProgramming for a T1 Card via the DET (continued)Setting the

- 9 -OVERVIEWThere are two programming interfaces you can use to program the DX-120:• PC-DBA• Digital Extension Telephone (DET) - see page 26.PROG

PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDS DX-120 Programming Manual- 162 -Programming for a T1 Card via the DET (continued)Make the ap

- 163 -DX-120 Programming Manual PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDSProgramming for a T1 Card via the DET (continued)Make the ap

PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDS DX-120 Programming Manual- 164 -Programming for Optional ISDN (T1/PRI)You can make the setti

- 165 -DX-120 Programming Manual PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDSProgramming for an ISDN (T1/PRI) Card via PC-DBA (continued)

PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDS DX-120 Programming Manual- 166 -Programming for an ISDN (T1/PRI) Card via PC-DBA (continued)

- 167 -DX-120 Programming Manual PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDSProgramming for an ISDN (T1/PRI) Card (continued)PROGRAMMING

PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDS DX-120 Programming Manual- 168 -Programming for an ISDN (T1/PRI) Card via the DET (continued

- 169 -DX-120 Programming Manual PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDSProgramming for an ISDN (T1/PRI) Card via the DET (continued

PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDS DX-120 Programming Manual- 170 -Programming for an ISDN (T1/PRI) Card via the DET (continued

- 171 -DX-120 Programming Manual PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDSSetting Up the Translation TableThis information is used by

PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA) DX-120 Programming Manual- 10 -Programming Using PC-DBACAUTION!The changes you make using PC-DBA

PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDS DX-120 Programming Manual- 172 -Programming for the Translation Table via PC-DBA (continued

- 173 -DX-120 Programming Manual PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDSProgramming for the Translation Table via the DET (continued

PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDS DX-120 Programming Manual- 174 -Programming for the Translation Table via the DET (continued

- 175 -DX-120 Programming Manual PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDSProgramming for the Translation Table via the DET (continued

PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDS DX-120 Programming Manual- 176 -Programming for the Translation Table via the DET (continued

- 177 -DX-120 Programming Manual PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDSSetting Up Alternate Line IDs (ALI) - for Systems with ISDN

PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDS DX-120 Programming Manual- 178 -Setting Up Alternative Line IDs via PC-DBA (continued) 2)

- 179 -DX-120 Programming Manual PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDSSetting Up Alternative Line IDs (continued)SETTING UP ALTERN

PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDS DX-120 Programming Manual- 180 -Setting Up Alternative Line IDs (continued)Setting the Calli

- 181 -DX-120 Programming Manual PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDSProgramming Extensions for Alternate Line IDsfor Systems wit

- 11 -DX-120 Programming Manual PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA)Programming Using PC-DBA (continued)PC-DBA MAIN MENUSReview the f

PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDS DX-120 Programming Manual- 182 -Programming Extensions for Alternative Line IDs (continued)P

- 183 -DX-120 Programming Manual PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDSProgramming Extensions for Alternative Line IDs via PC-DBA (

PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDS DX-120 Programming Manual- 184 -Programming Extensions for Alternative Line IDs (continued)P

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PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDS DX-120 Programming Manual- 186 -

- 187 -OVERVIEWThe call handling features allow you to control how the DX-120 processes calls. In this section provides instructions for programmin

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 188 -Basic Call Handling Programming Tasks (continued)• Program auto redial - see

- 189 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSProgramming Conference Calls• The system can simultaneously accommodate eight

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 190 -Programming Conference Calls (continued)PROGRAMMING CONFERENCE CALLS VIA PC-DB

- 191 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSProgramming Conference Calls via PC-DBA (continued) 6) Go to ProgrammingXCal

DX-120 Programming ManualTechnical Manual - Volume IICopyright © October, 2006 Vertical Communications, Inc.All rights reserved. Unauthorized use of t

PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA) DX-120 Programming Manual- 12 -Database Save and RestoreThe working directory is the location al

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 192 -Programming Conference Calls (continued)PROGRAMMING CONFERENCE CALLS VIA THE D

- 193 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSProgramming Conference Calls via the DET (continued)Program the Conference Ton

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 194 -Specifying CO Flash Time (continued)SPECIFYING CO FLASH TIME VIA PC-DBAFrom th

- 195 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSpecifying CO Flash Time (continued)SPECIFYING CO FLASH TIME VIA THE DET NOTE•

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 196 -Specifying PBX Flash TimeThe PBX flash time tells the DX-120 what flash timing

- 197 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSpecifying PBX Flash Time via PC-DBA (continued) 1) Go to ProgrammingXCall H

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 198 -Specifying PBX Flash Time (continued)SPECIFYING PBX FLASH TIME VIA THE DETNOTE

- 199 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSpecifying Pause TimeYou can instruct the system to automatically generate a p

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 200 -Specifying Pause Time via PC-DBA (continued) 1) Go to ProgrammingXCall Handl

- 201 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSpecifying Pause Time (continued)SPECIFYING PAUSE TIME VIA THE DETNOTE• chg, b

- 13 -DX-120 Programming Manual PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA)Database Save and Restore (continued)RESTORING (OPENING) A STORED

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 202 -Specifying Ring Abandon• The system allows you to set the ring abandon time.

- 203 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSpecifying Ring Abandon via PC-DBA (continued) 1) Go to ProgrammingXCall Han

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 204 -Specifying Ring Abandon via the DET (continued)SPECIFYING RING ABANDON VIA THE

- 205 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting Up Hold RemindThe system provides a programmable timer to remind you t

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 206 -Setting Up Hold Reminder via PC-DBA (continued)In the Hold Reminder field in t

- 207 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSelecting Exclusive Hold TimeWhen using the feature button and the hold button

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 208 -Specifying Ring Abandon via PC-DBA (continued) 1) Go to ProgrammingXCall Han

- 209 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSpecifying Ring Abandon (continued)SELECTING EXCLUSIVE HOLD TIME VIA THE DETNO

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 210 -Establishing Warning Time for Limited Call LengthsYou can limit an extension t

- 211 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSEstablishing Warning Time for Limited Call Lengths via PC-DBA (continued) 1)

PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA) DX-120 Programming Manual- 14 -Connecting PC-DBA to the Switch (continued)Once you make this con

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 212 -Establishing Warning Time for Limited Call Lengths via PC-DBA (continued)When

- 213 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting Up Transfer Recalls for Idle and Busy ExtensionsThe system allows exte

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 214 -Setting Up Transfer Recalls for Idle and Busy Extensions (continued)SETTING UP

- 215 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting Up Transfer Recalls for Idle and Busy Extensions via PC-DBA (continued

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 216 -Setting Up Transfer Recalls for Idle and Busy Extensions (continued)SETTING UP

- 217 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting Up Hold RecallExtension users may place any CO line on system hold by

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 218 -Setting Up Hold Recall via PC-DBA (continued) 1) Go to ProgrammingXCall Hand

- 219 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting Up Hold Recall via PC-DBA (continued)When you are finished: 3) Click

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 220 -Setting Up Hold Recall via the DET (continued)Programming an EKT Hold Recall:F

- 221 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting Up Dial Wait Time and Dial Delay via PC-DBA (continued) 1) Go to Pro

- 15 -DX-120 Programming Manual PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA) 4) Click the OK button to display the next Connect screen that

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 222 -Setting Up Dial Wait Time and Dial Delay (continued)SETTING UP DIAL WAIT TIME

- 223 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSEstablishing the Dialing RatioYou can modify the settings for manually dialed

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 224 -Establishing Dialing Ratio via PC-DBA (continued) 1) Go to ProgrammingXCall

- 225 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSEstablishing Dialing Ratio via PC-DBA (continued) 2) Select the information

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 226 -Establishing Dialing Ratio (continued)ESTABLISHING THE DIALING RATIO VIA THE D

- 227 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSEstablishing Dialing Ratio via the DET (continued)Setting the Pulse Dialing In

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 228 -Establishing Start and End of SLT Hook Flash• Single Line Telephones and simi

- 229 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSEstablishing SLT Hook Flash via PC-DBA (continued) 1) Go to ProgrammingXCall

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 230 -Establishing SLT Hook Flash via PC-DBA (continued)When both times have been se

- 231 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSEstablishing SLT Hook Flash via the DET (continued)Setting the Start Range:Fro

PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA) DX-120 Programming Manual- 16 -Remote (modem) Connection (continued)Click Connect to being the c

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 232 -Programming Auto RedialExtension users can use Automatic Redial (AR) to redial

- 233 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSProgramming Auto Redial via PC-DBA (continued) 1) Go to ProgrammingXCall Han

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 234 -Programming Auto Redial via PC-DBA (continued) 2) Select the information fo

- 235 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSProgramming Auto Redial (continued)PROGRAMMING AUTO REDIAL VIA THE DET NOTE•

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 236 -Programming Auto Redial via the DET (continued)Setting the Intervals:From the

- 237 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSProgramming External Call ForwardThe DX-120 enables extension users to forward

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 238 -Programming External Call Forward (continued)PROGRAMMING EXTERNAL CALL FORWARD

- 239 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSProgramming External Call Forward via PC-DBA (continued) 2) Select the infor

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 240 -Programming External Call Forward (continued)PROGRAMMING EXTERNAL CALL FORWARD

- 241 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting Conference Talk Time Intervals and Conference TonesConference is used

- 17 -DX-120 Programming Manual PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA)Changing Database Administrator Password (continued) 4) Enter t

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 242 -Setting Conference Talk Time Intervals and Conference Tones via PC-DBA (contin

- 243 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting Conference Talk Time Intervals and Conference Tones via PC-DBA (contin

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 244 -Setting Conference Talk Time Intervals and Conference Tones (continued)SETTING

- 245 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting Up Camp On IntervalThe DX-120 allows you to specify how long before th

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 246 -Setting Up Camp On Interval via PC-DBA (continued)When you are finished: 3)

- 247 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting Up Alarm Play IntervalsExtension users can activate their own private

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 248 -Setting Up Alarm Play Intervals via PC-DBA (continued) 1) Go to ProgrammingX

- 249 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting Up Alarm Play Intervals (continued)SETTING UP ALARM PLAY INTERVALS VIA

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 250 -Enabling the Hotel Feature (continued)ENABLING THE HOTEL FEATURE VIA PC-DBAFr

- 251 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSEnabling the Hotel Feature (continued)ENABLING THE HOTEL FEATURE VIA THE DETN

PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA) DX-120 Programming Manual- 18 -Receiving Data from the SwitchBefore data can be exchanged betwee

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 252 -Enabling/Disabling System Speed Toll CheckThe System Speed Toll Check feature

- 253 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSEnabling/Disabling System Speed Toll Check via PC-DBA (continued) 2) Click

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 254 -Enabling/Disabling TSI ConnectionEnabling the TSI Connection tells the system

- 255 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSEnabling/Disabling TSI Connection (continued)ENABLING/DISABLING TSI CONNECTIO

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 256 -Enabling/Disabling Conference ToneThe DX-120 can sound a tone to parties in a

- 257 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSEnabling/Disabling Conference Tone (continued)ENABLING/DISABLING CONFERENCE T

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 258 -Specifying Call Duration TimeThis option allows you to specify the length of t

- 259 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSpecifying Call Duration via PC-DBA (continued) 1) Go to ProgrammingXCall H

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 260 -Specifying Call Duration (continued)SPECIFYING CALL DURATION TIME VIA THE DETN

- 261 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSEstablishing Warning Time for Limited Call LengthsYou can limit an extension t

- 19 -DX-120 Programming Manual PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA)Receiving Data from the Switch (continued) 5) Click on the spec

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 262 -Establishing Warning Time via PC-DBA (continued) 1) Go to ProgrammingXCall

- 263 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSEstablishing Warning Time via the DET (continued)SPECIFYING CALL WARNING TIME

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 264 -Programming Caller ID Codes and Local Calling AreasThe DX-120 allows you to pr

- 265 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSProgramming Caller ID Codes and Local Calling Areas via PC-DBA (continued) 1

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 266 -When you are finished: 3) Click the Update button to store the settings into

- 267 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSProgramming Caller ID Codes and Local Calling Areas via the DET (continued)PRO

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 268 -Programming Caller ID Codes and Local Calling Areas via the DET (continued)Set

- 269 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSProgramming Caller ID Codes and Local Calling Areas via the DET (continued)Set

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 270 -Programming Caller ID Codes and Local Calling Areas via the DET (continued)Set

- 271 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSProgramming Tenant GroupsTenant Groups allow you to separate system resources

PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA) DX-120 Programming Manual- 20 -Sending Data to the Switch (continued) 3) Press F4 to display a

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 272 -Programming Tenant Groups (continued)PROGRAMMING TENANT GROUPS VIA PC-DBAFrom

- 273 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSProgramming Tenant Groups via PC-DBA (continued)When you are finished: 3) Cl

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 274 -Setting Up SMDR Call OutputThis feature allows the system administrator to tra

- 275 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting Up SMDR Call Output (continued)EXAMPLEThe following is an example of a

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 276 -Setting Up SMDR Call Output (continued)• The system generates a carriage retu

- 277 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting Up SMDR Call Output via PC-DBA (continued)In the SMDR Call Output area

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 278 -Setting Up SMDR Call Output (continued)SETTING UP SMDR CALL OUTPUT VIA THE DET

- 279 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting Up SMDR Call Output via the DET (continued)Specifying the SMDR Call Ou

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 280 -Setting Fax Ring TimeThe DX-120 allows you to specify how many seconds you wan

- 281 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting Fax Ring Time via PC-DBA (continued)When you are finished: 3) Click

- 21 -DX-120 Programming Manual PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA)Disconnecting PC-DBA from the SwitchAfter you have finished using

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 282 -Setting Predefined Call Forward TimeThe system uses the Predefined Call Forwar

- 283 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting Predefined Call Forward via PC-DBA (continued) 1) Go to ProgrammingX

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 284 -Setting Predefined Call Forward (continued)SETTING PREDEFINED CALL FORWARD TIM

- 285 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting Ring On Recognition Time IntervalThe DX-120 allows you to control the

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 286 -Setting Ring On Recognition Time Interval via PC-DBA (continued)When you are f

- 287 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting the Daylight Savings Time FeatureThe Daylight Saving Time feature allo

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 288 -Setting the Daylight Savings Time Feature (continued)SETTING THE DAYLIGHT SAVI

- 289 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting Talk Abandon Time IntervalTalk abandon occurs when the system experien

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 290 -Setting Talk Abandon Time Interval via PC-DBA (continued)In the Talk Abandon T

- 291 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting Hold Abandon Time IntervalHold abandon occurs when the system experien

- 1 -SECTION 1 - INTRODUCTIONOVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA) DX-120 Programming Manual- 22 -Initializing the System (continued)PERFORMING A COLD STARTUse Sof

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 292 -Setting Hold Abandon Time Interval via PC-DBA (continued) 1) Go to Programmi

- 293 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting Hold Abandon Time Interval (continued)SETTING HOLD ABANDON TIME INTERV

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 294 -Setting Unsupervised Talk TimeThe DX-120 allows you to specify how long you wa

- 295 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting Unsupervised Talk Time via PC-DBA (continued) In the Unsupervised Talk

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 296 -Specifying CO Line Guard TimeThe CO Line Guard time allows you to define a tim

- 297 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSpecifying CO Line Guard Time via PC-DBA (continued)In the CO Line Guard field

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 298 -Programming Auto Attendant Module (AAM)NOTEThe AAM is optional and must be pre

- 299 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSProgramming Automated Attendant (continued)SAMPLE AUTOMATED ATTENDANT MESSAGE

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 300 -Programming Automated Attendant (continued)PROGRAMMING AUTO ATTENDANT MODULE V

- 301 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSProgramming Automated Attendant via PC-DBA (continued) 2) Select the informa

- 23 -DX-120 Programming Manual PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA)PERFORMING A WARM STARTUse the Warm Start process to cause the sy

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 302 -DISA CodeA key callers can use to access to any DX-120 system resource (e.g.,

- 303 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSWhen you are finished: 3) Click the Update button to store the settings into

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 304 -Programming Automated Attendant via the DET (continued)Setting Ring Time to An

- 305 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSProgramming Automated Attendant via the DET (continued)Setting the Drop No Ext

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 306 -Programming Automated Attendant via the DET (continued)Programming the Waiting

- 307 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSProgramming Automated Attendant via the DET (continued)Programming the DISA Co

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 308 -Programming Automated Attendant via the DET (continued)

- 309 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting the Current Day Mode - Answer Position:From the DB Item Select screen

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 310 -Programming Automated Attendant via the DET (continued)Setting the Current Eve

- 311 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSProgramming Automated Attendant via the DET (continued)Enabling the Auto Atten

PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA) DX-120 Programming Manual- 24 -Getting Help (F1)You can access Help via the main menu bar or fro

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 312 -Setting Direct Inward System Access (DISA)This feature allows you to remotely

- 313 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting DISA (continued)SETTING DISA VIA PC-DBAFrom the PC-DBA main screen:

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 314 -Setting DISA via PC-DBA (continued) 4) Select the directory number (i.e., No

- 315 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting DISA via PC-DBA (continued) 7) Click the Update button to store the

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 316 -Setting DISA via the DET (continued)Setting the Ring Time to Answer:From the D

- 317 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting DISA via the DET (continued)Setting the CO LN:From the DB Item Select

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual- 318 -Setting DISA via the DET (continued)Programming the DISA DAY COS:From the DB I

- 319 -DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKSSetting DISA via the DET (continued)Programming the Service Mode:From the DB I

T1 AND ISDN (T1/PRI) CALL OPERATION DX-120 Programming Manual- 320 -T1 AND ISDN (T1/PRI) CALL OPERATIONThe following provides in formation about how

- 321 -DX-120 Programming Manual T1 AND ISDN (T1/PRI) CALL OPERATIONISDN (T1/PRI) Call OperationOUTGOING CALLS• Outgoing ISDN Trunk can be made by

- 25 -DX-120 Programming Manual PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA)Getting Help (continued)From a specific screen within the program

MULTIPLE CALL HANDLING DX-120 Programming Manual- 322 -MULTIPLE CALL HANDLING(USING CALL KEYS FOR MANAGING MULTIPLE CALLS)The Multiple Call Handling

- 323 -DX-120 Programming Manual MULTIPLE CALL HANDLINGMultiple Call Handling - Incoming CallsMultiple Call Keys can be programmed at a user’s exten

MULTIPLE CALL HANDLING DX-120 Programming Manual- 324 -Placing Call Key Calls on HoldA Call Key call can be placed on System HOLD or Exclusive HOLD.

- 325 -DX-120 Programming Manual MULTIPLE CALL HANDLINGMultiple Call Handling - Transferring CallsWith the Call Key, users are able to track status

MULTIPLE CALL HANDLING DX-120 Programming Manual- 326 -Multiple Call Handling - General Lamp IndicatorsAside from the Hold button, the buttons on th

- 327 -DX-120 Programming Manual MULTIPLE CALL HANDLINGHold Key Lamp Indicator (continued)ADDITIONAL HOLD LAMP DETAILS HINTAlso refer to “Call Trans

MULTIPLE CALL HANDLING DX-120 Programming Manual- 328 -

- 329 -OVERVIEWToll restrictions allow you to place restrictions on outbound toll calls, per tenant group and account code. BASIC TOLL RESTRICTION

BASIC TOLL RESTRICTION PROGRAMMING TASKS DX-120 Programming Manual- 330 -Class of Service and Digit Intervals (continued)• You can set a system spe

- 331 -DX-120 Programming Manual BASIC TOLL RESTRICTION PROGRAMMING TASKSClass of Service and Digit Intervals via PC-DBA (continued) 2) Select the

USING ANY DIGITAL EXTENSION TELEPHONE (DET) DX-120 Programming Manual- 26 -USING ANY DIGITAL EXTENSION TELEPHONE (DET)The DX-120 system allows you t

BASIC TOLL RESTRICTION PROGRAMMING TASKS DX-120 Programming Manual- 332 -Class of Service and Digit Intervals via PC-DBA (continued)Once all toll re

- 333 -DX-120 Programming Manual BASIC TOLL RESTRICTION PROGRAMMING TASKSClass of Service and Digit Intervals via the DET (continued) 8) Press sav

BASIC TOLL RESTRICTION PROGRAMMING TASKS DX-120 Programming Manual- 334 -Class of Service and Digit Intervals via the DET (continued)Restricting Cal

- 335 -DX-120 Programming Manual BASIC TOLL RESTRICTION PROGRAMMING TASKSClass of Service and Digit Intervals via the DET (continued)Restricting Cal

BASIC TOLL RESTRICTION PROGRAMMING TASKS DX-120 Programming Manual- 336 -Setting the Account Code Length and PasswordYou can program an extension so

- 337 -DX-120 Programming Manual BASIC TOLL RESTRICTION PROGRAMMING TASKSSetting the Account Code Length and Password via PC-DBA (continued) 2) Cl

BASIC TOLL RESTRICTION PROGRAMMING TASKS DX-120 Programming Manual- 338 -Setting the Account Code Length and Password (continued)SETTING THE ACCOUNT

- 339 -DX-120 Programming Manual BASIC TOLL RESTRICTION PROGRAMMING TASKSSetting the Account Code Length and Password via the DET (continued)Setting

BASIC TOLL RESTRICTION PROGRAMMING TASKS DX-120 Programming Manual- 340 -Setting the Account Code Length and Password via the DET (continued)Tempora

- 341 -OVERVIEWUniform Call Distribution is an exceptionally flexible function of the DX-120 system. UCD grouping allows you to link system resourc

- 27 -DX-120 Programming Manual USING ANY DIGITAL EXTENSION TELEPHONE (DET)Database Item Select ScreenAfter you enter the correct password and press

OVERVIEW DX-120 Programming Manual- 342 -• While a caller waits for a UCD group member to answer (in queue), several queued call operations are pos

- 343 -DX-120 Programming Manual CONTROLLING OVERFLOW AND REROUTE SITUATIONSCONTROLLING OVERFLOW AND REROUTE SITUATIONSThe DX-120 system allows for

UCD AGENT LOG OFF/LOG ON DX-120 Programming Manual- 344 -CONDITIONS FOR PROGRAMMING IN A RAD APPLICATION• Overflow Destination 1 is usually recorde

- 345 -DX-120 Programming Manual PROGRAMMING UCDSPROGRAMMING UCDSBefore programming a UCD, determine how you want the system to process calls in the

PROGRAMMING UCDS DX-120 Programming Manual- 346 -Programming UCDs via PC-DBA (continued) 2) Select/enter information up in the fields as described

- 347 -DX-120 Programming Manual PROGRAMMING UCDSOnce you have completed the fields as described above: 3) Click the Members button to display th

PROGRAMMING UCDS DX-120 Programming Manual- 348 -Programming UCDs via PC-DBA (continued) 4) Select the digital channel directory number as a membe

- 349 -DX-120 Programming Manual PROGRAMMING UCDSProgramming UCDs via the DET (continued)PROGRAMMING UCDS VIA THE DET Refer to the table on page 346

PROGRAMMING UCDS DX-120 Programming Manual- 350 -Programming UCDs via the DET (continued)Setting the Attribute for a UCD group:From the DB Item Sele

- 351 -DX-120 Programming Manual PROGRAMMING UCDSSetting the Name for a UCD Group via the DET (continued)HINTIf you want to set names for other UCD

THIS PAGE INTENTIONALLY LEFT BLANK

PROGRAMMING UCDS DX-120 Programming Manual- 352 -Programming UCDs via the DET (continued)Setting the Hunting Method for a UCD Group:From the DB Item

- 353 -DX-120 Programming Manual PROGRAMMING UCDSProgramming UCDs via the DET (continued)Setting the UCD Overflow 1 Timer:From the DB Item Select sc

PROGRAMMING UCDS DX-120 Programming Manual- 354 -Setting the UCD Overflow 1 Destination via the DET (continued) 9) Press next to display the UCD O

- 355 -DX-120 Programming Manual PROGRAMMING UCDSProgramming UCDs via the DET (continued)Setting the UCD Overflow 2 Destination:From the DB Item Sel

PROGRAMMING UCDS DX-120 Programming Manual- 356 -Programming UCDs via the DET (continued)Setting the UCD Overflow Count:From the DB Item Select scre

- 357 -DX-120 Programming Manual PROGRAMMING UCDSProgramming UCDs via the DET (continued)Setting the UCD Reroute Destination:From the DB Item Select

SETTING UP UCD VOICE ANNOUNCE (VA) GROUPS DX-120 Programming Manual- 358 -SETTING UP UCD VOICE ANNOUNCE (VA) GROUPSThe DX-120 system provides UCD gr

- 359 -DX-120 Programming Manual SETTING UP UCD VOICE ANNOUNCE (VA) GROUPSSetting Up UCD VA Groups via PC-DBA (continued) 2) Select the extension

SETTING UP UCD VOICE ANNOUNCE (VA) GROUPS DX-120 Programming Manual- 360 -Setting Up UCD VA Groups via the DET (continued)Program the analog extensi

- 361 -OVERVIEWYou can set up the DX-120 to interface with either: • An external, analog third party voice mail systemYou can connect the DX-120 sy

- 29 -OVERVIEWBefore beginning to program a new system, it is important that you determine what configuration will best meet your customer’s needs.T

PROGRAMMING THIRD PARTY VOICE MAIL DX-120 Programming Manual- 362 -PROGRAMMING THIRD PARTY VOICE MAIL IMPORTANT!Remember that while using a third-p

- 363 -DX-120 Programming Manual PROGRAMMING THIRD PARTY VOICE MAILBasic Programming for Third Party Voice MailTo properly set up the system for Thi

PROGRAMMING THIRD PARTY VOICE MAIL DX-120 Programming Manual- 364 -Assigning the VM Port Type to Extensions via PC-DBA (continued) 2) Select the e

- 365 -DX-120 Programming Manual PROGRAMMING THIRD PARTY VOICE MAILB - Program the UCD Group Members for Third Party VMYou must also program the UCD

PROGRAMMING THIRD PARTY VOICE MAIL DX-120 Programming Manual- 366 -Program the UCD Group Members via PC-DBA (continued) 4) Select the digital chan

- 367 -DX-120 Programming Manual PROGRAMMING THIRD PARTY VOICE MAILC - Set Up the Voice Mail Table (Call Handling Digits) for Third Party VM Once t

PROGRAMMING THIRD PARTY VOICE MAIL DX-120 Programming Manual- 368 -Set the Call Handling Digits via PC-DBA (continued) 3) Make the settings as des

- 369 -DX-120 Programming Manual PROGRAMMING THIRD PARTY VOICE MAIL When you are finished: 4) Click the Update button to store the settings into

PROGRAMMING THIRD PARTY VOICE MAIL DX-120 Programming Manual- 370 -SET THE CALL HANDLING DIGITS VIA THE DETNOTE• chg, bksp, save, one, always, del,

- 371 -DX-120 Programming Manual PROGRAMMING THIRD PARTY VOICE MAILSet the Call Handling Digits via the DET (continued)Programming the VM Table – Pr

SHORTCUTS THAT HELP YOU WORK FASTER DX-120 Programming Manual- 30 -Copying Baseline CO Line SetupsThis is a programming aid feature. Once you have

PROGRAMMING THIRD PARTY VOICE MAIL DX-120 Programming Manual- 372 -Set the Call Handling Digits via the DET (continued)Programming the VM Table – Pr

- 373 -DX-120 Programming Manual PROGRAMMING THIRD PARTY VOICE MAILSet the Call Handling Digits via the DET (continued)Programming the VM Table – Pr

PROGRAMMING THIRD PARTY VOICE MAIL DX-120 Programming Manual- 374 -Set the Call Handling Digits via the DET (continued)Programming VM Table – Prefix

- 375 -DX-120 Programming Manual PROGRAMMING THIRD PARTY VOICE MAILSet the Call Handling Digits via the DET (continued)Programming VM Table – Suffix

PROGRAMMING THIRD PARTY VOICE MAIL DX-120 Programming Manual- 376 -Set the Call Handling Digits via the DET (continued)Programming VM Table – Delete

- 377 -DX-120 Programming Manual PROGRAMMING THIRD PARTY VOICE MAILD - Set the Voice Mail Dialing Ratio for Third Party VMVM dialing ratio is the le

PROGRAMMING THIRD PARTY VOICE MAIL DX-120 Programming Manual- 378 -Set the Voice Mail Dialing Ratio via PC-DBA (continued)From the Dialing Ratio fie

- 379 -DX-120 Programming Manual PROGRAMMING THIRD PARTY VOICE MAILSet the Voice Mail Dialing Ratio (continued)SET THE VOICE MAIL DIALING RATIO VIA

PROGRAMMING OPTIONAL INTERNAL DIGITAL VOICE MAIL DX-120 Programming Manual- 380 -PROGRAMMING OPTIONAL INTERNAL DIGITAL VOICE MAIL The optional DX-12

- 381 -DX-120 Programming Manual PROGRAMMING OPTIONAL INTERNAL DIGITAL VOICE MAILBasic Internal Voice Mail Programming TasksA) Specify the UCD gro

- 31 -DX-120 Programming Manual SHORTCUTS THAT HELP YOU WORK FASTERCopy the Programmed CO Line Setup via PC-DBA (continued)Copy a CO Line Setup to A

PROGRAMMING OPTIONAL INTERNAL DIGITAL VOICE MAIL DX-120 Programming Manual- 382 -Specifying the UCD Group via PC-DBA (continued) 5) Select the dig

- 383 -DX-120 Programming Manual PROGRAMMING OPTIONAL INTERNAL DIGITAL VOICE MAILB - Setting up the UCD Group in the Voice Mail Table for Internal V

PROGRAMMING OPTIONAL INTERNAL DIGITAL VOICE MAIL DX-120 Programming Manual- 384 -Set up the UCD Group in the Voice Mail Table (continued)SET UP THE

- 385 -OVERVIEWThe final step in setting up a DX-120 system is programming the individual extensions. The DX-120 supports the following phone types:

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 386 -BASIC EXTENSION PROGRAMMING TASKSTo program the extensions in the system, perform

- 387 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSAssigning a User Password, Password Length, and/or Name to ExtensionsYou can easi

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 388 -Assigning a User Password, Password Length,and/or Name to Extensions (continued)AS

- 389 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSAssigning a User Password, Password Length,and/or Name to Extensions via PC-DBA (c

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 390 -Setting the Extension Password Length (continued) 7) Enter the required extensio

- 391 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSAssigning a User Password, Password Length,and/or Name to Extensions via the DET (

TABLE OF CONTENTS DX-120 Programming Manual- 2 -Table of Contents (continued)SECTION 4 - PROGRAMMING SYSTEM RESOURCESOVERVIEW . . . . . . . . . . . .

SHORTCUTS THAT HELP YOU WORK FASTER DX-120 Programming Manual- 32 -Copy the Programmed CO Line Setup via the DET (continued)Copy CO Lines One at a T

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 392 -Assigning Extensions to Tenant Groups (continued)ASSIGNING EXTENSIONS TO TENANT GR

- 393 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSAssigning Extensions to Tenant Groups via PC-DBA (continued) 3) Select the tenan

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 394 -Assigning Extensions to Pickup GroupsThe system provides eight extension pick up g

- 395 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSAssigning Extensions to Pickup Groups via PC-DBA (continued) 1) Go to Programmin

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 396 -Assigning Extensions to Pickup Groups (continued)ASSIGNING EXTENSIONS TO PICKUP GR

- 397 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSAssigning Extensions to Paging GroupsThe system provides eight extension paging gr

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 398 -Assigning Extensions to Paging Groups (continued)ASSIGNING EXTENSIONS TO PAGING GR

- 399 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSAssigning Extensions to Paging Groups (continued)ASSIGNING EXTENSIONS TO PAGING GR

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 400 -Assigning Extensions to a Class of ServiceThe DX-120 provides sophisticated monito

- 401 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSAssigning Extensions to a Class of Service via PC-DBA (continued) 1) Go to Progr

- 33 -DX-120 Programming Manual SHORTCUTS THAT HELP YOU WORK FASTERCopy Baseline Setups (continued)COPYING BASELINE EXTENSION SETUPSYou can use this

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 402 -Assigning Extensions to a Class of Service via PC-DBA (continued) 5) Click the U

- 403 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSAssigning Extensions to a Class of Service via the DET (continued)Setting the Even

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 404 -Setting Up Monitoring PrivilegesThe DX-120 system allows extension users to monito

- 405 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSSETTING UP MONITORING PRIVILEGES VIA PC-DBAFrom the PC-DBA main screen: 1) Go to

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 406 -Setting Up Monitoring Privileges via PC-DBA (continued) 4) Click the Update butt

- 407 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSSetting Up Intrusion CapabilitiesIntrusion allows extension users to break into an

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 408 -Setting Up Intrusion Capabilities via PC-DBA (continued) 1) Go to ProgrammingXEx

- 409 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSSetting Up Intrusion Capabilities via PC-DBA (continued) 5) Click the Update but

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 410 -Setting Up Intrusion Capabilities via the DET (continued)Setting the Intrusion Acc

- 411 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSSetting up Warning Tones, Incoming Call Drops, Outgoing Call DropsYou can limit a

SHORTCUTS THAT HELP YOU WORK FASTER DX-120 Programming Manual- 34 -Copy the Programmed CO Line Setup via PC-DBA (continued)Copy All Lines in a Picku

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 412 -Setting up Warning Tones, Incoming Call Drops, Outgoing Call Drops via PC-DBA (con

- 413 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSSetting up Warning Tones, Incoming Call Drops, Outgoing Call Drops via PC-DBA (con

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 414 -Setting up Warning Tones, Incoming Call Drops, Outgoing Call Drops via the DET (co

- 415 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSSetting Up Off Hook Voice AnnounceWith Off Hook Voice Announce (OHVA), extension u

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 416 -Setting Up Off Hook Voice Announce via PC-DBA (continued) 1) Go to ProgrammingXE

- 417 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSSetting Up Off Hook Voice Announce via PC-DBA (continued) 4) Make sure there is

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 418 -Setting the OHVA Active Option (continued ) 7) Press next for the OHVA Accept sc

- 419 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSSetting Up Paging PrivilegesExtension users can perform several types of page anno

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 420 -Setting Up Paging Privileges via PC-DBA (continued on next page) 1) Go to Progra

- 421 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSSetting Up Paging Privileges via PC-DBA (continued on next page) 5) Click the Up

- 35 -DX-120 Programming Manual SHORTCUTS THAT HELP YOU WORK FASTERCopy the Programmed Baseline Extension Setups via the DET (continued)Copy Individ

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 422 -Setting Up Paging Privileges via the DET (continued on next page)Assign paging gro

- 423 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSSetting Up Call Forward – Extension PredefinedThe Call Forward -- Extension Predef

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 424 -Setting Up Call Forward – Extension Predefined via PC-DBA (continued) 1) Go to P

- 425 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSSetting Up Call Forward – Extension Predefined via PC-DBA (continued)When you are

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 426 -Setting Up Call Forward – Extension Predefined via PC-DBA (continued)Specify the f

- 427 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSProgramming Extensions for SMDR OutputSMDR allows the system administrator to trac

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 428 -Programming Extensions for SMDR Output via PC-DBA (continued)When you are finished

- 429 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSAssigning Recording Announcement DevicesRecorded Announcement Devices (RADs) are t

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 430 -(continued)Using the Built-In DX-120 Voice System... 1) Program each overflow d

- 431 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSAssigning a Port Type via PC-DBA (continued) 1) Go to ProgrammingXExtension to d

SHORTCUTS THAT HELP YOU WORK FASTER DX-120 Programming Manual- 36 -Feature / Directory Number LookupThe DX-120 system has many features and codes, a

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 432 -Assigning a Port Type (continued)ASSIGNING PORT TYPE VIA THE DET NOTE• chg, bksp,

- 433 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSAssigning Extensions to CO LinesYou must assign extensions to CO lines for out-dia

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 434 -Assigning Extensions to CO Lines via PC-DBA (continued) 2) Select the extension

- 435 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSSetting Up Receive AssignmentsFor each extension, you can assign receive privilege

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 436 -Setting Up Receive Assignments via PC-DBA (continued)In the Assign Receive column

- 437 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSSetting Up Extension Ring Level• You can adjust the ringing level and ringing vol

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 438 -Configuring Single Line Telephones (Analog Device Support)• Analog extension port

- 439 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSSet Up Directory/Extension SwappingAs part of the Flexible Numbering Plan in the D

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 440 -Setting Up Directory/Extension Swapping via PC-DBA (continued) 1) Go to Programm

- 441 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSSetting Up Directory/Extension Swapping via PC-DBA (continued) 4) Click the Upda

- 37 -DX-120 Programming Manual SHORTCUTS THAT HELP YOU WORK FASTERFeature / Directory Number Lookup (continued)FIND A SUFFIX CODE 1) Press suffix

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 442 -Assigning Feature KeysAfter you are finished setting up the programming for the ex

- 443 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSAssigning Feature Keys (continued)PROGRAMMING DSS CONSOLE FEATURE KEYS VIA PC-DBAF

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 444 -Programming DSS Console Feature Keys via PC-DBA (continued) 3) Click on the feat

- 445 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSProgramming DSS Console Feature Keys (continued)PROGRAMMING DSS CONSOLE FEATURE KE

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 446 -Assigning Feature Keys (continued)PROGRAMMING DSS DET FEATURE KEYS VIA PC-DBAFrom

- 447 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSProgramming DSS DET Feature Keys via PC-DBA (continued) 3) Click on the feature

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 448 -Programming DSS DET Feature Keys via PC-DBA (continued)Once the DIR settings are m

- 449 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSProgramming DSS DET Feature Keys (continued)PROGRAMMING DSS DET FEATURE KEYS VIA T

BASIC EXTENSION PROGRAMMING TASKS DX-120 Programming Manual- 450 -Programming a Release KeyDET speakerphone users may want a release key they can us

- 451 -DX-120 Programming Manual BASIC EXTENSION PROGRAMMING TASKSFeature Key ResetYou can clear all the feature key custom settings and reset all b

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- 453 -APPENDIX A - WORKSHEETSExtension Data ProgrammingExtension Data Programming Worksheet (continued on next page)APPENDICES

APPENDIX A - WORKSHEETS- 454 -Extension Data Programming Worksheet (continued)

- 455 -APPENDIX A - WORKSHEETSCO Line Data ProgrammingCO Line Data Programming Worksheet (continued on next page)

APPENDIX A - WORKSHEETS- 456 -CO Line Data Programming Worksheet (continued

- 457 -APPENDIX A - WORKSHEETSCall HandlingCall Handling Worksheet (continued on next page)

APPENDIX A - WORKSHEETS- 458 -Call Handling Worksheet (continued)Call Handling Worksheet (continued on next page)

- 459 -APPENDIX A - WORKSHEETSCall Handling Worksheet (continued)

APPENDIX A - WORKSHEETS- 460 -System ResourcesSystem Resources (continued on next page)

- 461 -APPENDIX A - WORKSHEETSSystem Resources (continued)

- 39 -OVERVIEWThe system features allow you to control system administration and to assign system resources. The DX-120 provides programmable featu

APPENDIX A - WORKSHEETS- 462 -Toll Restrictions

- 463 -APPENDIX A - WORKSHEETSExtension Applications

APPENDIX A - WORKSHEETS- 464 -CO Applications

- 465 -APPENDIX A - WORKSHEETSSystem ApplicationsSystem Resources (continued on next page)

APPENDIX A - WORKSHEETS- 466 -System Applications (continued)

- 467 -APPENDIX A - WORKSHEETS

APPENDIX B - BUTTON LABELING- 468 -APPENDIX B - BUTTON LABELING Cut along all dotted lines.COMDIALDX-80

- 469 -APPENDIX B - BUTTON LABELINGEXTENSION _____________Extension101Extension102Extension103Exten-sion 104Extension105Extension106Exten-sion 107Ex

APPENDIX B - BUTTON LABELING- 470 -EXTENSION _____________Extension101Extension102Extension103Exten-sion 104Extension105Extension106Exten-sion 107Ex

- 471 -APPENDIX C - FEATURE DIRECTORY AND CODE LISTSAPPENDIX C - FEATURE DIRECTORY AND CODE LISTSReview the lists below to find features, director n

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 40 -Assigning AttendantsYou assign a primary attendant to each of the DX-120 system’s thre

APPENDIX C - FEATURE DIRECTORY AND CODE LISTS- 472 -Feature Access Codes ListFEATURE ENABLE CODE DISABLE CODEAgent Log Off Feature 91 Feature *91Ala

- 473 -APPENDIX C - FEATURE DIRECTORY AND CODE LISTSFollow Call Forward From Feature 23 Feature 23Follow Call Forward To Feature 25 N/AForced Releas

APPENDIX C - FEATURE DIRECTORY AND CODE LISTS- 474 -Suffix Codes ListNOTEThis list shows the defaults, which can be changed by modifying the Numberi

- 475 -APPENDIX D - TRUNK DIRECTORY NUMBERSAPPENDIX D - TRUNK DIRECTORY NUMBERSThe DX-120 system supports one ISDN (T1/PRI) Board (PRI/B) and provid

APPENDIX E - SETTING UP LETTER TYPE FOR USING SPECIAL CHARACTERS- 476 -APPENDIX E - SETTING UP LETTER TYPE FOR USING SPECIAL CHARACTERSYou can use

- 477 -APPENDIX E - SETTING UP LETTER TYPE FOR USING SPECIAL CHARACTERSWhen you have finished all programming changes: 5) Perform a SEND to copy t

APPENDIX E - SETTING UP LETTER TYPE FOR USING SPECIAL CHARACTERS- 478 -ENTERING UPPERCASE LETTERSYou can also use capital letters if you wish. Use t

- 479 -APPENDIX E - SETTING UP LETTER TYPE FOR USING SPECIAL CHARACTERSENTERING NUMBERSIf you wish to use numerals, refer to the following table.IMP

APPENDIX F - T1 MAINTENANCE- 480 -APPENDIX F - T1 MAINTENANCEThe DX-120 provides an easy and efficient way to track and report errors that may occur

- 481 -APPENDIX F - T1 MAINTENANCESlip Errors• Slip errors indicate that the T1 board has discarded or duplicated a received frame and the receive s

- 41 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSAttendant Extension (continued)• Features settings that can affect the attendant exte

APPENDIX F - T1 MAINTENANCE- 482 -Yellow Alarms• The network sends a yellow alarm to the T1 framer for detection. • This alarm indicates that the ne

- 483 -APPENDIX F - T1 MAINTENANCET1 ERROR THRESHOLDYou can set the number of errors (for each error type) per second that you will allow to occur b

APPENDIX F - T1 MAINTENANCE- 484 -T1 ERROR SECONDS TOTALThis feature generates a report which allows you to review any errors registered as per the

- 485 -APPENDIX F - T1 MAINTENANCECLEAR T1 ERRORSThis tool allows you to clear any errors (i.e., for Hour Count only) that have been registered as d

APPENDIX F - T1 MAINTENANCE- 486 - 3) Click Clear T1 Error to clear the errors as specified in step 3.• A message will appear to let you know whe

- 487 -AAAM 298, 300Abandon call on hold 129, 291Account Code Length and Password 336, 337, 338, 339, 340Agent, UCD 344AIS 480Alarm 480alarm clock, ho

INDEX DX-120 Programming Manual- 488 -Clearing all the feature keys 451features at an extension 37CO 322, 323, 325, 327flash time 193group assignment

- 489 -DX-120 Programming Manual INDEXEEdge 120 phone 325Enabletenant group calling 271conference tone 256, 257hotel feature 249system speed toll chec

INDEX DX-120 Programming Manual- 490 -IID, caller ID 264Idle 323Idle extensions, transfer recalls 213Incoming calls 322, 323trunk 323Init string 13, 1

- 491 -DX-120 Programming Manual INDEXPPaging groups, assigning extensions to 397Paging privileges 419Parameter 480Passwordaccount code 336, 337, 338,

- 3 -DX-120 Programming Manual TABLE OF CONTENTSTable of Contents - Section 5 (continued)PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDS. . .

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 42 -Assigning Attendants via PC-DBA (continued) 1) Go to ProgrammingXSystem ResourceXAtt

INDEX DX-120 Programming Manual- 492 -Reroute 343Reset 21extension to its default settings 29, 37feature keys 451Restored 21system saves 21Retrieve 32

- 493 -DX-120 Programming Manual INDEXStatus 322, 323, 324, 325, 327, 480Straight-through 9-pin 13, 14cable 13, 14Strapping 480Successful connection 1

INDEX DX-120 Programming Manual- 494 -

DX120L-PRG 1006Copyright © 2006 Vertical Communications, Inc. All rights reserved. Unauthorized use of this document is prohibited.

- 43 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSAssigning Attendants via PC-DBA (continued)Assign the Alternate Attendant ExtensionIf

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 44 -Attendant Extension (continued)ASSIGNING ATTENDANTS VIA THE DETNOTE• chg, bksp, save,

- 45 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSAssigning System RemindersYou can set the DX-120 system to alert all phones at predete

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 46 -Assigning System Resources (continued)ASSIGNING SYSTEM REMINDERS VIA PC-DBAFrom the PC

- 47 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSAssigning System Reminders via PC-DBA (continued) 3) Select a maximum duration in mi

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 48 -Assigning System Reminders (continued)ASSIGNING SYSTEM REMINDERS VIA THE DETNOTE• chg,

- 49 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSSetting System Time, Date, and/or Hour ModeThe DX-120 system provides a built-in time

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 50 -Setting the Hour Mode via PC-DBA (continued) 1) Go to ProgrammingXSystem Application

- 51 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSSetting the Hour Mode via PC-DBA (continued) 5) Go to ProgrammingXSystem Application

TABLE OF CONTENTS DX-120 Programming Manual- 4 -Table of Contents - Section 6 (continued)Setting Hold Abandon Time Interval . . . . . . . . . . . . .

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 52 -Setting System Time, Date, and/or Hour Mode (continued)SET SYSTEM TIME, DATE, AND/OR H

- 53 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSSetting System Time, Date, and/or Hour Mode (continued)Change the Date:From the Select

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 54 -Setting System Time, Date, and/or Hour Mode (continued)Change the Hour:You can continu

- 55 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSSetting Up Ring SchemeDiscriminating Ringing is provided to denote ringing patterns sp

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 56 -Setting Up Ring Scheme (continued)SETTING UP RING SCHEME VIA PC-DBAFrom the PC-DBA mai

- 57 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSSetting Up Ring Scheme (continued)When you are finished: 3) Click the Update button

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 58 -Naming CO LinesThe DX-120 allows you to name (or label) CO lines so you can customize

- 59 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSNaming CO Lines via PC-DBA (continued) 2) Highlight the current entry in the CO Lin

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 60 -Setting Up Pre-Programmed MessagesThe DX-120 can notify a busy or unattended DET of a

- 61 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSSetting Up Pre-Programmed Messages via PC-DBA (continued) 1) Go to ProgrammingXSyste

- 5 -DX-120 Programming Manual TABLE OF CONTENTSTable of Contents (continued)SECTION 10 - PROGRAMMING EXTENSIONSOVERVIEW . . . . . . . . . . . . . .

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 62 -Setting Up Pre-Programmed Messages (continued)SETTING UP PRE-PROGRAMMED MESSAGES VIA T

- 63 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSSetting Up Pre-Programmed Messages via the DET (continued)Setting Up Premise MessagesF

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 64 -Programming Speed Dial NumbersSpeed dialing allows you to store frequently dialed numb

- 65 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSProgramming Speed Dial Numbers (continued)• The following conditions apply to assigni

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 66 -Programming Speed Dial Numbers via PC-DBA (continued) 1) Go to ProgrammingXSystem Re

- 67 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSProgramming Speed Dial Numbers via PC-DBA (continued)Once you have assigned a maximum

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 68 -Programming Speed Dial Numbers via PC-DBA (continued)Once you have assigned a maximum

- 69 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSProgramming Speed Dial Numbers (continued)PROGRAMMING SPEED DIAL NUMBERS VIA THE DETN

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 70 -Programming Speed Dial Numbers via the DET (continued)Programming the Number of Syste

- 71 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSProgramming Speed Dial Numbers via the DET (continued)10) Press save to display the s

TABLE OF CONTENTS DX-120 Programming Manual- 6 -

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 72 -Programming CID Names and Assignments TableThis table stores information used by the D

- 73 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSProgramming CID Names and Assignments Table via PC-DBA (continued) 1) Go to Programm

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 74 -Programming CID Names and Assignments Table via PC-DBA (continued) 4) Select a line

- 75 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSProgramming CID Names and Assignments Table (continued)PROGRAMMING CID NAMES AND ASSIG

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 76 -Programming CID Names and Assignments Table via the DET (continued)18) Enter 04-10-3-0

- 77 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSAssigning External PageThe system provides external one-way, dedicated paging access t

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 78 -Assigning External Page ID via PC-DBA (continued) 3) Select the groups you want to a

- 79 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSAssigning External Page ID via the DET (continued) 8) Press show to display the tena

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 80 -Establishing Loud Bell SettingsIf the system is installed in high noise environments (

- 81 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSEstablishing Loud Bell Settings via PC-DBA (continued) 2) Click the down arrow to th

- 1 -OVERVIEWOnce you have installed the system hardware, it is time to specify how you want the system to operate, using the programmable DX-120 fe

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 82 -Establishing Loud Bell Settings (continued)ESTABLISHING LOUD BELL SETTINGS VIA THE DET

- 83 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSEstablishing Music SourcesCAUTION!It is the your responsibility to adhere to all appli

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 84 -Establishing Music Sources via PC-DBA (continued) 1) Go to ProgrammingXSystem Applic

- 85 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSEstablishing Music Sources via PC-DBA (continued)In the Music Source fields in the cen

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 86 -Establishing Music Sources (continued)ESTABLISHING MUSIC SOURCES VIA THE DETNOTE• chg

- 87 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSAssigning Ancillary Devices - Loud Bell, External Page, or Music on HoldThere is often

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 88 -Assigning Ancillary Devices (continued)• DIRThis feature is used in conjunction with

- 89 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSAssigning the DSS Port/OwnerThe Attendant/Extension DSS console is a self-contained di

BASIC SYSTEM PROGRAMMING TASKS DX-120 Programming Manual- 90 -Assigning the DSS Port/Owner via PC-DBA (continued) 1) Go to ProgrammingXSystem Reso

- 91 -DX-120 Programming Manual BASIC SYSTEM PROGRAMMING TASKSAssigning the DSS Port/Owner via PC-DBA (continued)4) Select the number of the extensi